Welcome to the Metering & Billing Approval Bodies' Forum
Ofcom has responsibility and accountability for the regulation of billing accuracy under the terms of the Communications Act 2003.
Ofcom recognises BSI, Enigma QPM and TUV SUD BABT as its Approval Bodies, designated to deliver the day-to-day regulation of the market by applying the Metering and Billing Direction. Regulatory strategy, scope and policy are developed in dialogue with the Approval Bodies, but final decisions will rest with Ofcom.
Ofcom and the Approval Bodies will work together to ensure that a consistent and coordinated approach is taken in assessing and monitoring Communication Providers’ compliance with the Metering and Billing Direction revised under changes to the General Conditions of Entitlement which came into force 1st October 2018. (The Direction).